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Design your pod in 3D
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A real team. A considered project.

Talk to FocusPod info@focuspod.com.auUnited States · USD

Your questions, answered

Before you make room.

The practical answers behind choosing, configuring and ordering a FocusPod for a US workplace.

Choosing & configuring

Can I buy a pod immediately?

Start with the configurator and request an order review. We confirm your configuration, delivery details and complete price before issuing a payment request. A configuration summary is not an accepted order.

Are prices in US dollars?

Yes. The regional product and option prices are shown in USD. The displayed pod base price excludes furniture, selected extras and destination charges. Your final quote shows what is included and the amount payable.

Can I choose colors and extras?

Yes. Use the configurator to see available finishes, furniture and accessories. The order review confirms your selections and their compatibility. The 3D view is illustrative; the agreed specification defines the order.

Can you supply several pods?

Yes. Add configurations and quantities in the builder, then share your project details. Delivery sequencing and installation are reviewed together for multi-pod projects.

Delivery & installation

Where does my pod ship from?

US orders are built to order and shipped directly from our manufacturing partner. We confirm the delivery and import arrangements for your address before payment.

How long does it take?

Allow approximately four weeks as an indicative lead time. The final quote confirms the delivery window for your configuration, freight route and site requirements.

Will I receive a customs bill?

We aim to arrange import costs within your agreed delivered quote. Before payment, the written quote must confirm who handles clearance, duties and taxes. Do not treat the website’s base price as an all-inclusive delivered price.

Is installation available?

Contractor support is available across major regions. Your address, access and the requested scope determine the final arrangement. Installation must be included explicitly in your quote.

Changes & support

Can I cancel or return a custom order?

Ask for the applicable cancellation and return terms before paying. Eligibility depends on the agreed order and production stage. No blanket change-of-mind return promise is made here.

How do I get help?

Use the contact page for project questions or support. Include an order reference for existing orders, or your preferred model and delivery ZIP code for a new project.

What warranty comes with a FocusPod?

Your FocusPod includes a 5-year structural and electrical warranty. Ask our team for the written warranty terms with your project quote, including coverage details, the claims process and service arrangements.

5-year warranty & support ↗

A space of your own

Let's make it yours.

Choose the pod. Shape the details.
We bring your approved configuration together.

Design your pod Talk about your project Explore in 3D. No payment to begin.

USD pricing · Your complete project quote is confirmed before payment.